DocMaster Subprocessors
Last updated: 24 September 2026
DocMaster uses the service providers below. The first table lists subprocessors: providers that process the documents you upload and the results produced from them (Customer Data), under our Data Processing Agreement. The second table lists other providers that process account, billing and usage data for which DocMaster is responsible itself, as described in our Privacy Policy.
We notify your organisation’s administrators by email at least 30 days before adding or replacing a subprocessor in the first table (see section 5 of the DPA).
Subprocessors for Customer Data
| Provider | What it does for DocMaster | Where the data is processed | Transfer safeguard |
|---|---|---|---|
| Microsoft Ireland Operations Ltd (Microsoft Azure) | Application servers, databases, backups, application logs and monitoring | Sweden (EU) | Not needed (EU) |
| Google Cloud EMEA Ltd (Google Cloud Storage) | Storage of uploaded documents and results | Netherlands (EU) | Not needed (EU) |
| Google Cloud EMEA Ltd (Vertex AI) | AI models that read and analyse documents | European Union | Not needed (EU) |
Other service providers
| Provider | What it does for DocMaster | Where the data is processed | Transfer safeguard |
|---|---|---|---|
| Clerk, Inc. | Sign-in, user accounts, organisations and invitation emails | United States | EU–US Data Privacy Framework / Standard Contractual Clauses |
| Stripe Payments Europe, Ltd. | Card payments | EU, with transfers to the United States | EU–US Data Privacy Framework / Standard Contractual Clauses |
| PostHog, Inc. | Product usage analytics and error reports | European Union | Standard Contractual Clauses (for any access from outside the EU) |
Questions about our providers: support@docmaster.ai.